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× Questions about G400/G410 Cards.

G400P on Elastix 4 - 1 span randomly reject calls

7 years 10 months ago - 7 years 10 months ago #11175 by majzok
Hello,
I'm using G400p with Elastix 4 on Dell PowerEdge T20, this is only telephony card inserted to the box. There are 3 spans and 2 sim cards (one slot is empty). One of the sim cards (in span 2) randomly won't pass incoming calls. PBX is set to answer immediately all calls and play announcement. When problem occurs, when I call this sim card number i can hear ringtone in my cellphone, but no call is answered in asterisk and no call in logs. When i try to send sms via "gsm send sms" on this sim all is ok - sms passes through, but incoming call won't.

Reboot fix issue until next time it happens.
7 years 10 months ago #11177 by lindali
Hi,

Please prepare remote access for checking. For convenient contact, please add my skype linda.li258.

best regards,
email: This email address is being protected from spambots. You need JavaScript enabled to view it.
7 years 10 months ago #11178 by majzok
After checking client reported that simcard is 9 years old. I recomended to replace it and I will give further feedback.
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