keywords: ip pbx voip gateway gsm gateway



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× Questions about VS-GW2120/GW1600/GW1202 and WGW1002G GSM Series VoIP Gateway

How to build custom dialplan?

7 years 6 months ago #11309 by Dunpeal
: Hello. I need some advice.. From OpenVox official site one could download manual named "OpenVox GSM Gateway Function User Manual". There is an article describing how any person could setup IVR and other functions.. But there is BIG PROBLEM, any changes erases after reboot. Firmware version is 2.3.1. Maybe manual for old firmware or why manual is incorrect?

What can be done to retain my configuration?
7 years 6 months ago #11310 by hua

Please edit your dialplan in extensions_custom.conf file under /etc/asterisk .

Best regards
7 years 6 months ago #11313 by lindali

Please run command " /my_toools/sync2flash " to save your changes. For more questions, you can contact via skype.

Best regards,
email: This email address is being protected from spambots. You need JavaScript enabled to view it.
skype: linda.li258
7 years 6 months ago #11314 by Dunpeal
I think OpenVox Company should be fair with their clients and correct product description for device VS-GW1202 GSM Series at
because two items is incorrect:
Customizable IVR
Support for custom scripts, dialplans

I tested huge amount of time with any instructions from forum, did my own investigation and NO RESULTS. I even analyze what happening when I press "APPLAY" button in web interface:
1) processing apply.php wiht some paramiters
2) then executes function save_to_flash('/etc/asterisk','/etc/cfg'); from file

All process is just copyng file from /etc/asterisk to /etc/cfg

But after all this done after reboot even files from /etc/cfg don't saves my configuration.

P.S. using extensions_custom.conf is useless, because call never routes to context I write there. One chance was to name my context as system (gsm-4 for example) but system has higher priority

7 years 6 months ago #11315 by
Sorry for making trouble .In future,we will make sure the correctness of our manual .Thanks for your advice .
7 years 6 months ago - 7 years 6 months ago #11316 by lindali
Hi Dunpeal,

Sorry for the trouble. Please follow steps below to apply your custom dialplan(In this way, you don't need change the file named extra-channels.conf):
step 1: login the gateway via ssh.
To do this, you need go to SYSTEM ----> Login Settings and config ssh as following figure.
warning: the user name must be super.

step 2: edit the file /etc/asterisk/extensions_custom.conf and create your own dialplan.
step 3: execute following command:
vi /etc/asterisk/gw/
and add two lines:
echo > /etc/asterisk/extensions_routing.conf // this will clean up the file extensions_routing.conf
asterisk -rx "core reload"
step 4: run the command: /my_tools/sync2flash
step 5: reboot the gateway
Then after reboot gateway, it will call extensions_custom.conf .
Wish this will help you. If you have problem to do this by your own. I will help you to configure it. For convenient contact, please add my skype below.

Best regards,
email: This email address is being protected from spambots. You need JavaScript enabled to view it.
skype: linda.li258
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